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Error detected in the app?

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Please note

We would like to help you as soon as possible. If your request concerns a functional error in one of our apps, please describe it to us in a well-documented manner.

To correct an error, we must first reconstruct it on our system. This means that we have to be able to generate the error that occurs in your system on our devices. Then we can pick up possible error reports and fix them in the source code.

You help us by answering the following questions:

  1. How would you describe the error in just one sentence? (Calculation error, Display error, App crashes, Function error)
  2. How can the error be generated (touch paths, individual settings, data input)?
  3. If it is a calculation error, which calculated values are wrong? (if possible with indication of the correct data or a reference)
  4. If it is a display error screenshots are very helpful

We thank you in advance for taking the time!

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If it is a bug, please try to describe it well and document it with screenshots if possible. Thank you very much!

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